CoSupport AI is a patented, all-in-one AI platform designed to automate and optimize customer support for businesses handling large volumes of daily customer interactions. The platform combines autonomous AI Agents, AI Assistants for human teams, and AI Business Intelligence to deliver fast, accurate, and personalized customer responses at scale.

Unlike generic AI chatbots, CoSupport AI is built on a proprietary message-generation architecture specifically engineered for customer support. This allows the system to understand context, follow business rules, preserve brand tone of voice, and deliver highly reliable answers using company-specific data. As a result, businesses can significantly reduce support costs, improve response times, and maintain high customer satisfaction without increasing headcount.

CoSupport AI integrates seamlessly with existing help desks and communication channels, turning customer conversations into actionable insights that improve operations, customer experience, and revenue decisions.

CoSupport AI Features

• Autonomous AI Agent: Handles a large share of customer inquiries independently, resolving common support tickets with high accuracy and consistency.
• AI Assistant for Human Agents: Provides real-time, context-aware reply suggestions to support teams, helping agents respond faster and more accurately.
• AI Business Intelligence: Transforms customer conversations into structured insights, revealing trends, inefficiencies, and revenue opportunities.
• Omnichannel Support: Works across email, live chat, help desks, social media, and messaging platforms from a single AI system.
• Multilingual Capabilities: Supports over 40 languages, enabling global customer service without additional staffing.
• Custom AI Training: AI models are trained on company knowledge bases, documentation, past conversations, and tone-of-voice rules.
• Enterprise-Grade Security: Built with strict data protection standards, secure infrastructure, and compliance-ready architecture.
• Scalable Automation: Easily handles increasing ticket volumes without proportional increases in cost or support staff.

CoSupport AI Use-Cases

• SaaS Companies: Automate high-volume technical and billing support while preserving brand voice
• E-commerce Businesses: Handle order status, returns, and product inquiries 24/7
• Fintech & Payments: Provide fast, accurate responses with strict rule-based logic
• Logistics & Marketplaces: Manage repetitive customer questions across multiple channels
• Enterprise Support Teams: Improve agent productivity and gain deep insights from customer conversations

Pricing

• CoSupport AI offers transparent and flexible pricing models designed for predictability:
• Resolution-Based Pricing: From $0.59 per resolved ticket
• Response-Based Pricing: From $0.10 per AI-generated response
• Server-Based Pricing: From $190/month for unlimited AI responses within optimal performance

What sets CoSupport AI apart is its patented architecture, higher automation rates, predictable pricing, deep personalization, and the combination of automation, agent assistance, and analytics in a single platform.